This survey uses a very basic type of cookie, used for the sole purpose of enabling you to re-enter the survey at a later time if needed on this device (for example if your connection drops or you need to leave and come back to the interview for any reason). The cookie does not track you, or provide any personal data back to us at any point. By continuing we will assume you are happy to receive cookies for this survey   . Our cookie policy is here
Thank you very much for agreeing to give your feedback. This survey is being run by Accent.

It is very important to South Staffs Water and Cambridge Water that your views inform their plans moving forward. To start, we will just ask you a couple of questions to check that you are eligible to take part in this research.

Any answer you give will be treated in confidence in accordance with the Code of Conduct of the Market Research Society. If you would like to confirm Accent's credentials please call the MRS free on 0800 975 9596 or type Accent in the search box at: