Client Help Notes
Admin Help Notes
How To Log In For The First Time
- Click on the "New User" link.
- Enter the email address Accent has for you as the user name.
- Choose a password of 8 characters or more, which must contain a mix of uppercase and lowercase characters and numbers, and confirm this password. Then click on "Create".
- You will then be prompted for a validation code. This code will be sent to the mobile phone number Accent has for you. If you do not receive it, try the "Send another code" link. If you still do not receive it please contact Accent.
- The validation code is valid for 30 minutes.
How To Log In Afterwards
- Enter your username and password on the initial screen. If you login from a different pc/device or browser from your first login, you will be prompted for another validation code, which will be sent to your phone.
How To Download / Upload Files
After logging in you will see a list of file share groups that you are a member of. Underneath each there will be a list of files available for you to download, by clicking on the links. You can download and upload files to each group you are a member of.
- To upload files to the group, select the "Choose Files" or "Browse button" where it asks "Do you wish to upload files to this group?". Choose one or more files from your device. Then click on the "Upload" button.
How To Log In For The First Time
- Click on the "New User" link.
- Enter the email address/user name provided to you.
- Choose a password of 8 characters or more, which must contain a mix of uppercase and lowercase characters and numbers, and confirm this password. Then click on "Create".
- You will then be prompted for a validation code. This code will be sent to the mobile phone number Accent has for you. If you do not receive it, try the "Send another code" link. If you still do not receive it please contact Accent.
- The validation code is valid for 30 minutes.
How To Log In Afterwards
- Enter your username and password on the initial screen. If you login from a different pc/device or browser from your first login, you will be prompted for another validation code, which will be sent to your phone.
How To Upload Files
You can upload files to 'Groups'. Group can have multiple users who can download or upload files from / to them. If the group you wish to upload files to already exists in the "Select Group" dropdown, then select it and skip to step 3. below.
- 1. To create a new group, enter a name in the "Add Group" textbox. The select who has admin rights for this group from the "Who has admin rights on this group?" drop down.
- 2. Click on "Create Group".
- 3. To upload files to the group, select the "Choose Files" or "Browse button" in the "Upload Files section". Choose one or more files from your device. Then click on the "Upload" button.
How To Set Up A Client
- To set up a client, go to the ADD NEW USER section at the bottom of the screen. If you do not see this option please request admin rights.
- Enter the client user name (which should be their email address), and their mobile phone number (this is needed for validation).
- Click on "Create User".
- Then under "GROUP ADMIN" select the group you wish to add the client to from the "Select Group" drop down.
- Scroll down to "4. Add users to group" and select the client's email from the "Select user to add" drop down.
- Click on "Add User To Group".
How To Inform Clients On How To Use The Portal
- There is a "Client Login" link on the Accent website home page (www.accent-mr.com).
- You can either send them the following information or inform them there is a help link on the client login web page, and to click on "Client Help Notes" link at the top.